|Can I return my products?|
Please review the descriptions carefully. Jackdaw products are not returnable.
Our office hours are Monday through Friday and orders can be placed 24 hours a day.
How do I place my order?
You can order online; Call 800-237-9932; Print this order form
and fax it
When will my order arrive?
Orders are processed within 3 days prior to shipping. All orders are shipped by UPS ground service unless specified otherwise during order check out. If for any reason your order is delayed we will notify you via e-mail.
Is my information Secure?
Yes. Jackdaw Publications understands your concerns about online security. We keep our site a highly secure ordering environment. We use a VeriSign Secure Sockets Layer (SSL) certificate with 128-bit encryption to provide the highest level of security available which ensures the security of your data as it is transmitted to our server. Click on the gold colored lock on the bottom right of your browser verify our SSL certificate.
How much is shipping and handling for U.S. customers?
|Order Amount||Shipping Rate|
|Less than $60.99 || $12|
| $61.00 - $100.99 ||$14|
|$101.00 - $230.99||$16.50|
|$231.00 - $349.99||$21|
|Greater than $350.00||6% of Order|
For all orders outside of the U.S., please contact the office firstname.lastname@example.org or 800-237-9932 for shipping rates.
Do I need to add sales tax?
We only apply sales tax if you live in the State of New York.
Do you accept purcase orders?
Yes. School and institutional orders signed by authorized personnel should be submitted in writing or FAXed toll-free to 888-436-4643, with payment due 30 days after receipt of materials. Remittance is required with orders from individuals and private organizations. It is not necessary to mail a confirming order, as this may result in a duplicate order. Please include school telephone numbers on all FAXed orders.
What are the grade levels for your products?
Each product has the appropriate grade level listed with the description
How can I suggest a new product?
Please submit this form to suggest a new Jackdaw product.
How do I get a Jackdaw catalog? Use this form
to request a Jackdaw catalog.
Who designed this web site?
Our web site design and hosting is by VRA NET