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Privacy Policy

This privacy policy describes how Jackdaw Publications collects and uses the personal information you provide on our Web site, www.jackdaw.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.Collection and Use of Personal Information

We collect the following personal information from you

  • Contact information such as name, email address, mailing address, phone number
  • Billing information such as credit card number, and billing address
  • As is true of most web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Respond to customer service requests
  • Securely validate and administer your account
  • Send you newsletters or new product announcements
  • Respond to your questions and concerns

Information Sharing

We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as payment processing. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

as required by law such as to comply with a subpoena, or similar legal processwhen we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,

Cookies and Other Tracking Technologies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. Disabling of cookies in your browser will render the online shopping cart and signup process unusable. If you decide to forgo cookies and still want to sign up, we can handle that process manually through contact with our sales department at custserv@rosenpub.com.

Third Party Cookies

The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.

Security

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at custserv@rosenpub.com.

Widgets

Our web site includes social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Customer Testimonials

With your consent we may post your testimonial along with your name. To request removal of your personal information from Testimonials or comments please contact us at custserv@rosenpub.com.

Access

If your personally identifiable information changes, you may update or amend your information by logging into your account and going to “Personal Profile” or by emailing sales@jackdaw.com. If you no longer desire our service, please email custserv@rosenpub.com.

We will respond to your request to access within 30 days.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services.

Additional Contact Information

You can contact us by email at custserv@rosenpub.com or by writing us at:

Jackdaw Publications

29 East 21st Street

New York, NY 10010

Tel: 800-237-9932

Fax: 888-436-4643

 


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