We collect the following personal information from you
- Contact information such as name, email address, mailing address, phone number
- Billing information such as credit card number, and billing address
- As is true of most web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to
- Fulfill your order
- Send you an order confirmation
- Send you requested product or service information
- Respond to customer service requests
- Securely validate and administer your account
- Send you newsletters or new product announcements
- Respond to your questions and concerns
We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as payment processing. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
as required by law such as to comply with a subpoena, or similar legal processwhen we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
Cookies and Other Tracking Technologies
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. Disabling of cookies in your browser will render the online shopping cart and signup process unusable. If you decide to forgo cookies and still want to sign up, we can handle that process manually through contact with our sales department at firstname.lastname@example.org.
Third Party Cookies
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
With your consent we may post your testimonial along with your name. To request removal of your personal information from Testimonials or comments please contact us at firstname.lastname@example.org.
If your personally identifiable information changes, you may update or amend your information by logging into your account and going to “Personal Profile” or by emailing email@example.com. If you no longer desire our service, please email firstname.lastname@example.org.
We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services.
Additional Contact Information
You can contact us by email at email@example.com or by writing us at:
29 East 21st Street
New York, NY 10010